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'Smishing' — Text Message Fraud
Yet another type of fraud has appeared that scammers are using to steal consumers' personal information. It's called "Smishing" (SMS + Phishing), and is a form of text-message fraud that occurs when criminals, posing as financial institutions, attempt to dupe mobile phone users into revealing personal information with an 800-number.
Remember...
- Never include personal or sensitive information in a text or e-mail message.
- If you need to telephone your bank or credit union, always use a phone number you obtained from a known source, such as your monthly statement, the official web site, or the phone book. Never use a phone number from an unsolicited e-mail or text message.
If you receive a message like the following, you should not reply by texting, nor respond to the phone number listed. You may contact us, and e-mail or forward any suspicious messages you receive to fraud@parkwaybanknc.com. Or you can call us at (828) 758-1414.
Protecting Your Personal Information
Here are six tips to help you avoid being phished:
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